nutranourished

If you decide to cancel your subscription, it's a straightforward process at Nutra Nourished. Simply send us a message requesting the cancellation, and we will promptly handle it for you. Upon cancellation, your subscription will be stopped, and you

If you decide to cancel your subscription, it&apos;s a straightforward process at Nutra Nourished. Simply send us a message requesting the cancellation, and we will promptly handle it for you. Upon cancellation, your subscription will be stopped, and you will be all set. You will also receive a confirmation email regarding the cancellation.We deeply value your feedback and would love to hear why you are canceling. Your input is essential in helping us improve our service and products. If there&apos;s anything we can do to keep you as a customer or if you have suggestions for improvement, please don&apos;t hesitate to let us know. We hope to see you return to Nutra Nourished in the future!

How do I cancel my subscription?

If you encounter issues with applying a discount code at checkout, it's important to ensure the code is still valid and applicable to the items in your cart. Here are steps you can take:

If you encounter issues with applying a discount code at checkout, it&apos;s important to ensure the code is still valid and applicable to the items in your cart. Here are steps you can take:<ul><li>Double-check the spelling and the expiration date of the discount code.</li><li>Make sure the items in your cart qualify for the discount, as some codes only apply to specific products or categories.</li><li>If you continue experiencing difficulties, please ensure the code was obtained through a valid and authorized channel. If all parameters are correct and it still doesn&apos;t work, contact our support with the details of the code and we will investigate the issue.</li></ul>

How can I use a discount code if it does not work or apply at checkout?

We are eager to partner with businesses for exclusive wholesale opportunities, primarily targeting the US market. Here are the key conditions to consider if you're looking to establish an exclusive partnership:. We value collaboration and transparenc

We are eager to partner with businesses for exclusive wholesale opportunities, primarily targeting the US market. Here are the key conditions to consider if you&apos;re looking to establish an exclusive partnership:<ul><li>A Minimum Order Quantity (MOQ) of 300 units is required, with at least 50 units per SKU.</li><li>To secure exclusivity, you need to buy and pay for 1,500 units upfront.</li><li>Post the initial purchase, a consistent order of a minimum of 500 units per month is required from the second month onwards to maintain exclusivity.</li><li>Exclusivity is contingent upon meeting the monthly minimum order requirement. Failing to do so may result in the loss of exclusive status.</li><li>As an exclusive partner, you will have the opportunity to be the sole seller besides Nutra Nourished on Amazon US.</li><li>We encourage sales on your website, Walmart, iHerb, and other platforms where we do not currently have a presence, as sales on CompanyName US are restricted exclusively to our partners.</li><li>The maximum percentage discount allowed, price list adherence (MAP), upfront payment portions, exclusive rights for selling in the US market, and particulars about shipping&#x2014;which is included in the price&#x2014;are defined in our terms and conditions.</li><li>Our shipping is prompt via Express from the designated location and products typically reach within the specified date range.</li><li>It is essential to note that we retain all intellectual property and trademarks for our products in the US market. Reselling to third parties without our written permission is prohibited.</li></ul>We value collaboration and transparency, so we invite you to fill out your details on the provided URL to discuss specifics. We look forward to fostering a lucrative business relationship with you as our exclusive wholesale partner.

What are the conditions for establishing an exclusive wholesale partnership with your company in the US?

If you need to manage or cancel your subscription, we offer several flexible options to suit your needs. You can easily adjust your subscription to change the delivery frequency, pause it temporarily, or cancel it altogether. For any adjustments, jus

If you need to manage or cancel your subscription, we offer several flexible options to suit your needs. You can easily adjust your subscription to change the delivery frequency, pause it temporarily, or cancel it altogether. For any adjustments, just send us an email or use the subscription management options provided on our website. This allows you to maintain control over your subscriptions and make changes as you see fit to accommodate your current needs.Cancellations can be done directly through our customer service or through the subscription management panel. Once a cancellation request is processed, we make sure to send a confirmation email to ensure that you are fully informed. Subscriptions are designed to be flexible, offering options to reschedule, pause, or adjust as necessary. Whether you want to stop a specific product or adjust the delivery schedule, we are here to help accommodate your preferences.

How do I manage or cancel my subscription?

If you need to manage your recurring orders, such as putting them on hold, rescheduling, or cancelling them, you can easily do so. If you find that you have sufficient stock at home or need to pause due to personal reasons, simply contact us with you

If you need to manage your recurring orders, such as putting them on hold, rescheduling, or cancelling them, you can easily do so. If you find that you have sufficient stock at home or need to pause due to personal reasons, simply contact us with your request. We can either skip a few shipments as per your current need, or we can completely halt your orders until you decide to resume again. Additionally, if you wish to cancel your recurring orders immediately, just let us know, and we will handle it promptly for you. For instance, it&apos;s possible to reschedule shipments to a later date or cancel the subscription altogether to resubscribe later.

How can I manage my recurring orders?

Our customer service team is here to assist you with managing your subscriptions or product orders as per your preferences. You can request actions such as confirming the cancellation of a monthly subscription, updating subscription details, or modif

Our customer service team is here to assist you with managing your subscriptions or product orders as per your preferences. You can request actions such as confirming the cancellation of a monthly subscription, updating subscription details, or modifying the frequency of automatic refill orders. We provide flexibility in scheduling orders, whether you want to adjust the delivery intervals or pause them momentarily to use the current supply, the choice is yours. Additionally, changes like these can also affect your pricing benefits, so it&apos;s advisable to consider the options we offer.

Can you help with managing my subscription or product orders?

We handle refunds promptly once they are confirmed by our systems. For single orders, typically a refund will be processed and should reflect in your account within a few days. In terms of subscription orders or recurring purchases, refunds can only

We handle refunds promptly once they are confirmed by our systems. For single orders, typically a refund will be processed and should reflect in your account within a few days. In terms of subscription orders or recurring purchases, refunds can only be applied manually once the order has been triggered in our system. Additionally, while we are introducing a new system to facilitate easier application of store credits to recurring orders, currently, such refunds still require manual processing. Should you have any discrepancies on your payments or if there are any concerns about being billed multiple times, we advise you to provide screenshots or detailed information so we can resolve the issue effectively. Always make sure we have an existing order to work with when requesting refunds on future subscription cycles.

How do refunds work for orders and subscriptions?

We typically dispatch orders within 48 hours. However, the delivery duration is dependent on the postal services. We primarily rely on AU Post, which generally offers improved service, though occasionally there may be unexpected delays, as with your

We typically dispatch orders within 48 hours. However, the delivery duration is dependent on the postal services. We primarily rely on AU Post, which generally offers improved service, though occasionally there may be unexpected delays, as with your recent delivery that experienced a longer transit time.

What are your shipping policies?

Once you have placed your order with us, it will be processed and shipped out on the same day. This prompt processing ensures that your order is on its way to you without unnecessary delays.

Once you have placed your order with us, it will be processed and shipped out on the same day. This prompt processing ensures that your order is on its way to you without unnecessary delays.

When will my order be shipped?

We ship Australia wide, US wide and various international locations. If a shipping error arises or if your address isn't accepted initially, please reach out for assistance, and we can often process orders manually. For instance, despite issues in re

We ship Australia wide, US wide and various international locations. If a shipping error arises or if your address isn&apos;t accepted initially, please reach out for assistance, and we can often process orders manually. For instance, despite issues in recognizing the address on our online system, we can manually create orders and provide you with a payment link. Do not hesitate to contact us if you encounter a similar problem, as we can typically resolve these issues efficiently.

Do you ship to all locations?

Our pure herbal products are completely free from artificial additives and preservatives.

Our pure herbal products are completely free from artificial additives and preservatives.

Do your products contain artificial additives or preservatives?

If you encounter issues using a discount code at checkout, please do reach out to us with a description or a snapshot of the issue. In some cases, rather than trying to resolve the code entry problem directly, we might opt to refund the amount equiva

If you encounter issues using a discount code at checkout, please do reach out to us with a description or a snapshot of the issue. In some cases, rather than trying to resolve the code entry problem directly, we might opt to refund the amount equivalent to the discount on your recent order. This ensures that you still benefit from the intended savings. Keep an eye out for any additional opportunities or events like webinars we might invite you to participate in as part of our engagement with our customers.

What happens if I'm unable to apply a discount code at checkout?

If you need to update your shipping address, please send us a message with your new address details. Make sure to specify that the shipping address should match the billing address if that is your intent. Once you update us, we will set your new addr

If you need to update your shipping address, please send us a message with your new address details. Make sure to specify that the shipping address should match the billing address if that is your intent. Once you update us, we will set your new address as the default for your orders.

How do I update my shipping address?

We apologize for any inconvenience caused by issues with email communications. Currently, the email addresses info@nutranourished.com and contact@nutranourished.com are operational. If you receive notifications that the mailbox is full, please wait f

We apologize for any inconvenience caused by issues with email communications.&#xA0;Currently, the email addresses info@nutranourished.com and contact@nutranourished.com are operational. If you receive notifications that the mailbox is full, please wait for some time before retrying or try an alternative email address provided.&#xA0;We strive to ensure all communications channels remain open and functional for our customers.

Do you have functional email addresses for contact?

Free items are typically included with orders over a set threshold. However, if the free item does not appear in your checkout cart or if there seems to be an issue applying a free item promo, it's possible that the item may be out of stock or the pr

Free items are typically included with orders over a set threshold. However, if the free item does not appear in your checkout cart or if there seems to be an issue applying a free item promo, it&apos;s possible that the item may be out of stock or the promotional offer details have changed. In cases where an order has been placed and shipped, and an expected free item is missing due to stock unavailability, unfortunately, additions to completed and shipped orders cannot be accommodated.

What should I know about receiving free items with my order?

Yes, we can provide pure curcumin powder without added black pepper. Simply let us know how much you need, and we can send it to you.

Yes, we can provide pure curcumin powder without added black pepper. Simply let us know how much you need, and we can send it to you.

Do you offer curcumin without added black pepper?

The label 'Not for use under 18' on products like our Moringa capsules is included to ensure compliance with regulations set by the Therapeutic Goods Administration (TGA). This caution is primarily for safety and compliance reasons, even though Morin

The label &apos;Not for use under 18&apos; on products like our Moringa capsules is included to ensure compliance with regulations set by the Therapeutic Goods Administration (TGA). This caution is primarily for safety and compliance reasons, even though Moringa itself is generally safe.Regarding product discontinuations, specifically our Neem products, we no longer supply them due to a cease and desist letter from the TGA. For those customers interested in purchasing Neem, we can recommend a vendor who may still have some stock left. However, once their stock is depleted, we will be unable to supply more.